Nanonets' largest source of leads had been buyers finding it through Google search, with cold email second. Search updates, and buyers asking ChatGPT instead of clicking a link, cut the number of leads coming in.
Cold calling was the channel that could close the gap, and it had already let the team down. Nanonets had tried other calling agencies, and none had cracked a script for a product that can work in almost any industry.
Anirudh Patri, who owns lead generation at Nanonets, was close to giving up on cold calling altogether.